CTEACH COOKIE POLICY

Effective Date: [02/05/2025]

This Cookie Policy explains how Britix Academy Pvt Ltd (“Company”, “we”, “us”, or “our”), the owner and operator of the CTeach educational aggregator platform (“Platform”), uses cookies and similar tracking technologies when you access, browse, register, or use our mobile applications, website, and associated services. This Policy applies to all Users, including Students and Tutors, as defined in our Terms and Conditions.

By using the Platform, you consent to the use of cookies and similar technologies as described in this Cookie Policy. If you do not agree with this Cookie Policy, you may adjust your browser settings to disable cookies or refrain from using the Platform.

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit a website or use an application. They store information about your interactions with the Platform, enabling us to enhance functionality, improve user experience, and analyze usage patterns. We may also use similar technologies, such as web beacons, pixel tags, or local storage, which serve comparable purposes.

2. Why We Use Cookies

CTeach uses cookies and similar technologies for the following purposes:

2.1. Authentication and Security: To identify registered users and maintain session integrity.

2.2. Platform Functionality: To remember user preferences (such as language or login credentials) and facilitate features such as scheduling, calendar management, and communication tools.

2.3. Performance Monitoring: To understand Platform usage patterns, monitor uptime, and improve services.

2.4. Analytics: To gather anonymized data on user behavior for statistical analysis (e.g., most visited pages, session duration).

2.5. Personalization: To tailor your experience, such as pre-filling forms or recommending Tutors or Students based on preferences.

3. Types of Cookies We Use

Generally, we use cookies to distinguish you from other visitors. This helps us provide you with a good experience when you browse our system and allows us to improve it. The cookies we may use on the Platform may be categorized as follows:

3.1. Essential Cookies: These cookies are required for basic functionality of the Platform, including navigating between pages, accessing secure areas, and ensuring proper system operation.

3.2. Functional Cookies: These cookies allow the Platform to remember your preferences, such as login details or region settings, to deliver a more personalized experience.

3.3. Performance Cookies: These cookies collect anonymized data on how Users interact with the Platform to help analyze trends, diagnose issues, and improve performance.

3.4. Targeting / Advertising Cookies: These cookies may be used to collect browsing behavior data for relevant marketing purposes. While we do not currently use third-party ad networks, these cookies help track internal usage patterns.

4. Third-Party Cookies

Some cookies may be set by third-party services that support Platform operations, including:

4.1. Analytics Providers: Tools such as Google Analytics collect anonymized data to analyze Platform usage.

4.2. Payment Processors: Secure payment gateways may use cookies to process subscription or escrow payments.

4.3. Advertising Partners: Networks that deliver targeted ads or track ad performance.

4.4. Verification Services: Tools that validate Tutor qualifications or identities.

These third parties may have their own privacy and cookie policies. We encourage you to review them, as we are not responsible for their practices.

5. Managing Cookies

You can control how cookies are used through the following options:

5.1. Browser Settings: Most browsers allow you to block, delete, or manage cookies via their settings. Disabling essential cookies may limit Platform functionality.

5.2. Cookie Consent Tool: If available, the Platform may provide a consent tool to customize cookie preferences during first use or through account settings.

5.3. Opt-Out Tools: For advertising cookies, Users may opt out via services such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

5.4. Do Not Track: Some browsers support “Do Not Track” signals; however, the Platform may not respond to these signals due to technical limitations.

Disabling non-essential cookies may limit certain features, such as personalized recommendations or performance optimizations.

6. Storage and Security

Cookies are stored on your device and transmitted to secure servers, primarily located in India, though some data may be processed globally by third-party providers. We use encryption and access controls to protect cookie data; however, no system is completely secure.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or Platform operations. Material changes will be communicated through the Platform or other appropriate means. Users are encouraged to review this Policy periodically.

8. Contact Us

For questions or concerns regarding this Cookie Policy, please contact us at:

Email: info@britixacademy.com
Phone: +91-9881980265

We strive to respond to all queries promptly and address any concerns you may have.

This Cookie Policy is governed by the laws of India. Any disputes arising from this Policy shall be resolved in accordance with the Dispute Resolution and Governing Law clauses in our Terms and Conditions.

By using the CTeach Platform, you acknowledge that you have read, understood, and agreed to this Cookie Policy.